Privacy Policy

1. Information We Collect

Account Information: When you create an account, we collect your email address and authentication credentials managed by our backend provider.

Audio Data: Shoeglazer processes audio from your instrument in real-time within your device or browser. Audio data is not transmitted to our serversunless you explicitly use the AI Tone Crafter feature, in which case only your text prompt and selected pedal configuration are sent to our AI processing service.

Usage Data: We may collect anonymized usage statistics such as feature usage, crash logs, and performance metrics to improve the Service.

2. How We Use Your Information

• To provide and maintain the Service, including user accounts and preset storage.
• To process AI Tone Crafter requests and generate pedal settings.
• To process payments and manage subscriptions through our payment provider.
• To improve app performance and fix bugs using anonymized analytics.
• To communicate important updates or respond to support requests.

3. Data Storage and Security

Your account data and saved presets are stored securely via our backend infrastructure. We use industry-standard encryption for data in transit and at rest. We do not sell or rent your personal information to third parties.

4. Third-Party Services

We use the following third-party services:

• Payment Processing: Stripe handles all payment transactions. Stripe's privacy policy applies to payment data.
• Authentication: Our backend provider handles user authentication and account security.
• AI Services: AI Tone Crafter prompts are processed via our secure AI gateway.

5. Your Rights

You have the right to access, correct, or delete your personal information. You can delete your account and associated data from the profile settings page. For other requests, contact us at the email address below.

6. Children's Privacy

The Service is not intended for children under 13. We do not knowingly collect personal information from children under 13. If you believe we have collected such information, please contact us immediately.

7. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes through the app or via email. Continued use of the Service after changes constitutes acceptance of the updated policy.

8. Contact Us

If you have questions about this Privacy Policy, please contact us at:
Email: privacy@shoeglazer.com